features - side conversations
It’s time to make conversations effortless
An all-new unified communications tab that your technicians will love.
Key benefits of side conversations
Simplify
No more context-switching between different communication channels
Connect
All related conversations are connected to a single work item
Document
Tracking back to find information is now easier than ever
One of the best PSA platforms you can use! The best thing about SuperOps.ai was how quickly you can pick up on workflows, ticket resolution, and asset tracking.
Jon H
Owner, JH Technology, LLC
COMBINE
Multiple threads. Single tab.
Avoid fragmented conversations by bringing all conversations across multiple stakeholders and channels into a single unified thread.
CONNECT
Bridge your conversational silos
Break context out of neatly separated boxes. Support each conversation with context from another.
AUTOMATE
It’s automation-friendly too
Create event triggers for side conversations to ensure that work on the side keeps happening on autopilot.
EXTEND
Drive efficiency across work items
Be it a ticket, project, quote, or invoice—with side conversations, you don’t have to move out of your work item to keep collaborating.
Make your technician’s day with side conversations
A technician’s life is challenging on its own, but it gets easier with side conversations.
Thanks for joining our pilot program! We're super stoked!
One of us will get in touch with you in the next 24 hours to talk about the next steps.