NEW LAUNCH

Introducing Smart Tracker - The MSP Efficiency and Profitability Optimization Toolkit 🚀

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MOBILE

Work uninterrupted

Provide 24/7 support from Android or iOS, access on the move with biometric login, and remote into client systems from anywhere.

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Manage

Plan your day, respond to alerts, track time, and more, all on the go.

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Manage

Plan your day, respond to alerts, track time, and more, all on the go.

Monitor

Know what’s going on in your client environments at all times.

Support

Fix issues and communicate with clients right from the app.

Undesk your MSP

CONTEXT-FILLED RESOLUTION

All the context you need at your fingertips

Hit the ground running every day. The mobile app gives you all the information you need to plan your work day and resolve each issue efficiently.

Make the most of your workday

Tickets, projects, alerts, clients—stay up-to-date and organized by having everything in one place.

Resolve efficiently with the full picture

Get the entire context around tickets and alerts with images/audio clips, SLAs, asset and client details.

Handle questions with handy IT docs

From an asset’s model to the user credentials for a workstation—know it all from the palm of your hand.

ON-THE-GO AUTOMATION

Save the day even when away

Give your clients instant, world-class support as you walk your dog. Monitor assets, fix issues, and resolve alerts on the move.

Wave away client roadblocks

Run scripts from your mobile app to install software, clear disk space, enable firewalls, and more.

Remote from anywhere

Troubleshoot in real-time by starting remote client sessions using Splashtop for mobile at no extra cost.

Be proactive with automation

Update clients about ticket statuses, resolve mission-critical alerts, reboot on the go, all from the app.

EFFICIENT SUPPORT

Think and work on your feet

With the SuperOps.ai mobile app, collaborating, logging time in real-time, and boosting your and your client’s value is a walk in the park (literally).

Set clients’ minds at ease

Communicate with clients, give resolution updates, and learn more about clients on the move.

Work on the move, track on the move

Log time, track billable hours, update timesheets, and keep clients and employers in the loop.

Talk about simplicity and mobility- awesome that SuperOps deployed the mobile application! The app is designed to do what every IT and MSP individual is looking for.